Our on-line store is open 24/7 and we ship Monday through Friday, excluding some holidays. Orders received for products without shipping restrictions on its product page will ship the same business day when received before 12:00 p.m. PST. Orders in high demand will have an estimated production time listed on its product page and will ship according to the date listed.

Our policy lasts 15 days. If 15 days have passed since the date of your purchase, unfortunately, we can’t offer you a refund or exchange.

Returns
Our policy lasts 15 days. If 15 days have passed since the date of your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Also there will be a charge of 20% deduction from the total charged amount, if the item is being returned back to us with a request of full refund. The returning of the item will be a customers responsibility.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 15 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

NOTE: Order cancellation should be done within 24 hours after placing the order. If an order cancellation is done after 24 hours then cancellation charges are applicable.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@scotthandicraft.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Welcome to the Scott Handicraft! We take the Immense pleasure to introduce our self as a leading Manufacturer and Exporter of Brass, Wooden, Iron etc.

Scott Handicraft is an incredible world of real masterpieces and unique works of art from the Middle Ages. This is the place where collectors from all over the world can find what they have been looking for a very long time.